Last Updated: [ 15/June/2026 ]
Welcome to [ PublicPalm ] (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website immediately.
1. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement.
- All information you provide is accurate, complete, and current.
2. Products
Our online store offers a variety of products, including but not limited to:
- Clothing & Fashion Accessories
- Footwear
- Electronics & Gadgets
- Home & Kitchen Products
- Beauty & Personal Care
- Health & Wellness Products
- Mobile Accessories
- Jewelry & Watches
- Sports & Fitness Equipment
- Toys & Games
- Books & Stationery
- Grocery & Daily Essentials
- Digital Products (if applicable)
- Gift Cards & Promotional Items
- Other products listed on our website
We reserve the right to add, modify, discontinue, or limit any product without prior notice.
While we strive to display product colors, images, specifications, and descriptions accurately, actual products may vary slightly due to screen settings, manufacturing updates, or supplier changes.
3. Pricing
- All prices displayed are in the applicable local currency unless stated otherwise.
- Prices include applicable taxes where required by law unless specifically mentioned.
- Shipping charges, handling fees, and additional taxes may be added during checkout.
- We reserve the right to change prices at any time without prior notice.
If a pricing error occurs, we reserve the right to cancel the affected order and issue a full refund.
4. Orders
When you place an order:
- You agree that all information provided is accurate.
- Orders are subject to acceptance and availability.
- We reserve the right to reject or cancel any order for any reason.
- An order confirmation email does not guarantee acceptance of your order.
Orders may be cancelled due to:
- Product unavailability
- Payment authorization failure
- Pricing errors
- Suspected fraudulent activity
- Incorrect customer information
5. Terms of Payment
We accept payments through secure payment gateways including, but not limited to:
- Credit Cards
- Debit Cards
- Net Banking
- UPI
- Digital Wallets
- Cash on Delivery (where available)
- Buy Now Pay Later services (if available)
Payment Terms:
- Full payment must be received before order processing unless Cash on Delivery is selected.
- All transactions are encrypted and processed through secure third-party payment providers.
- We do not store your complete payment card information.
- If payment authorization fails, your order will not be processed.
Any applicable taxes, duties, or transaction fees remain the responsibility of the customer.
6. Shipping & Delivery
Shipping timelines are estimates only.
Delivery times may vary depending on:
- Customer location
- Courier delays
- Weather conditions
- Public holidays
- Customs clearance (for international orders)
We are not responsible for delays caused by third-party logistics providers.
Risk of loss transfers to the customer upon successful delivery.
7. Returns & Refunds
Returns, exchanges, and refunds are governed by our Return Policy.
Customers should review the Return Policy before making a purchase.
8. User Responsibilities
When using our website, you agree to:
- Provide accurate information.
- Maintain the confidentiality of your account credentials.
- Use the website only for lawful purposes.
- Not misuse, damage, or interfere with website functionality.
- Not upload malicious software, viruses, or harmful code.
- Not attempt unauthorized access to any part of the website.
- Not engage in fraudulent transactions.
- Not impersonate another individual or business.
- Comply with all applicable local, national, and international laws.
You are solely responsible for all activities conducted under your account.
9. Intellectual Property Rights
All content available on this website, including but not limited to:
- Logos
- Brand names
- Product images
- Graphics
- Videos
- Text
- Icons
- Website design
- Software
- Source code
- Product descriptions
- Trademarks
is the exclusive property of [ PublicPalm ] or its licensors and is protected by applicable intellectual property laws.
You may not:
- Copy
- Modify
- Reproduce
- Distribute
- Sell
- License
- Publish
- Reverse engineer
- Exploit
any website content without our prior written permission.
10. User Content
If you submit:
- Reviews
- Comments
- Suggestions
- Photos
- Feedback
you grant us a non-exclusive, worldwide, royalty-free license to use, display, modify, reproduce, and publish such content for business purposes.
You agree that your submissions will not violate any law or third-party rights.
11. Prohibited Activities
Users must not:
- Commit fraud
- Violate applicable laws
- Use automated bots without permission
- Scrape website data
- Interfere with website security
- Spread malware
- Abuse promotional offers
- Resell products without authorization
- Upload offensive, defamatory, or illegal content
Violation of these Terms may result in immediate suspension or termination of your account.
12. Limitation of Liability
To the maximum extent permitted by law:
[ PublicPalm ] shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of business
- Data loss
- Service interruptions
- Delayed deliveries caused by third parties
- Errors in product descriptions
- Temporary website downtime
Our total liability for any claim shall not exceed the amount paid for the specific product giving rise to the claim.
13. Disclaimer
Our website and products are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The website will always be uninterrupted.
- The website will always be error-free.
- Product descriptions are completely accurate.
- All products will remain available.
Use of the website is at your own risk.
14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
- Their content
- Their privacy practices
- Their products or services
- Their policies
Accessing third-party websites is at your own discretion.
15. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of your information as described in our Privacy Policy.
16. Suspension and Termination
We reserve the right to suspend or terminate your account without notice if you:
- Violate these Terms
- Engage in fraudulent activity
- Misuse our services
- Cause harm to other users or the website
Termination does not affect rights or obligations accrued before termination.
17. Force Majeure
We shall not be liable for failure or delay in performing obligations caused by events beyond our reasonable control, including:
- Natural disasters
- Government actions
- War
- Strikes
- Pandemics
- Power failures
- Internet outages
- Transportation disruptions
18. Indemnification
You agree to indemnify and hold harmless [ PublicPalm ], its directors, employees, affiliates, partners, and agents from any claims, damages, losses, liabilities, legal fees, or expenses arising from:
- Your misuse of the website
- Your breach of these Terms
- Violation of any applicable law
- Infringement of third-party rights
19. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be posted on this page with the revised effective date.
Continued use of the website constitutes acceptance of the updated Terms.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [India/Uttar Pradesh], without regard to conflict of law principles.
21. Dispute Resolution
If any dispute arises regarding these Terms or your use of our website:
- The parties agree to first attempt to resolve the dispute through good-faith negotiations.
- If the dispute cannot be resolved amicably within a reasonable period, it may be referred to mediation where applicable.
- If mediation is unsuccessful, the dispute shall be resolved through arbitration or the competent courts of [Agra, Uttar Pradesh/India], as permitted by applicable law.
- The governing law shall be that of [India/Uttar Pradesh].
Each party shall bear its own legal costs unless otherwise ordered by the applicable authority.
22. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
23. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and [ PublicPalm ] regarding your use of our website.
24. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
[ PublicPalm ]
Email: publicpalm2026@gmail.com
Phone: +91-9457208214
Address: Vill Abhedopura Thana Achhnera, Kiraoli, Agra, Uttar Pradesh (283122)
Business Hours: Monday – Saturday, 10:00 AM – 5:00 PM